Legal

Privacy Policy

Last updated: September 2026

Chhoti baat: hum aapse sirf email address maangte hain, taaki eBook bhej sakein aur zarurat par help kar sakein. Aapka card ya UPI detail hum kabhi dekhte hi nahi, aur aapka data kisi ko bechte nahi.

1. Hum kaun hain

Yeh website "Small Business Ko Online Kaise Le Jaye" naam ki digital eBook bechti hai, aur Shopnity ke naam se Rafikul Sk dwara chalayi jati hai. Address: N0145, Office No. 04, Domohana, Uttar Dinajpur, West Bengal – 733215, India. Sampark: contactus@shopnity.in ya WhatsApp +91 79080 17427.

2. Hum kya collect karte hain

Jaan-boojh kar kam se kam:

Email address — payment se pehle aap khud type karte hain.
Phone number — checkout ke dauran payment provider ko diya jata hai aur payment record ke saath humein wapas milta hai.
Payment reference — order ID aur payment ID, jo payment provider generate karta hai.
Server logs — hamara web host IP address aur request time apne aap record karta hai, jaisa har web server karta hai.

Hum aapka naam, postal address, Aadhaar ya PAN nahi maangte.

3. Jo hum kabhi nahi dekhte

Aapka card number, CVV, UPI PIN, netbanking password aur OTP payment provider ki apni checkout window mein daale jate hain. Woh information seedha unke paas jati hai aur hamare server tak pahunchti hi nahi. Bharat ke niyam bhi merchants ko card details store karne se rokte hain.

4. Kyun collect karte hain

Aapko eBook ka download link dene ke liye
Link kho jaye ya expire ho jaye to dobara bhejne ke liye
Support aur refund request handle karne ke liye
Accounting ke woh records rakhne ke liye jo kanoon maangta hai

Hum aapki email marketing ke liye use nahi karte jab tak aap khud na kahein, aur aapki personal information kisi ko bechte, kiraye par dete ya trade nahi karte.

5. Aur kaun handle karta hai

Payments Razorpay process karta hai, jiski apni privacy policy hai. Website ek third-party web host par hai. Dono hamari taraf se data process karte hain taaki service chal sake.

Advertising aur measurement ke liye hum Meta Platforms (Facebook/Instagram) ka Meta Pixel use karte hain — vistaar se neeche "Cookies aur advertising" section me likha hai.

6. Kitne din rakha jata hai

Aapka download record — email, phone aur payment reference — purchase ke lagbhag 37 din baad apne aap delete ho jata hai. Download link khud 7 din chalta hai. Payment provider ke transaction records, aur jo records accounting ya tax ke liye rakhna zaroori hai, utne samay tak rakhe jate hain jitna kanoon kehta hai.

7. Suraksha

Site HTTPS par chalti hai. PDF file seedhe URL se nahi khulti — woh sirf verified payment ke baad bane one-time download link se milti hai. Download records website ke public hisse se bahar rakhe jate hain.

8. Aapke adhikaar

Aap poochh sakte hain ki hamare paas aapka kaun sa data hai, use theek karwa sakte hain, ya delete karwa sakte hain. Checkout wali email se contactus@shopnity.in par likhiye. Dhyan rakhiye ki record delete hone par usse juda download link bhi khatam ho jayega.

9. Cookies aur advertising

Hum ek functional session cookie use karte hain, taaki thank-you page par site yaad rakh sake ki aapka payment safal hua.

Iske alawa hum Meta Pixel (Facebook/Instagram) use karte hain, taaki apne vigyapan (ads) ka asar maap sakein aur unhe behtar kar sakein. Ye ek advertising aur measurement tool hai, aur cookies ka istemaal karta hai.

Meta ko in cheezon ki jaankari jati hai:

aapne is website ke kaun se page dekhe aur kab;
kya aapne kharidne ka process shuru kiya, aur kya purchase poori hui (kharidi gayi keemat sahit);
aapka browser, device aur IP address jaisi takneeki jaankari, jo Meta khud ekattha karta hai.

Hum Meta ko aapka naam, email address ya phone number nahi bhejte.

Ye data Meta ki apni privacy policy ke tehat handle hota hai. Aap Facebook ya Instagram ki settings me "Ads" ya "Ad preferences" me jaakar apne ad experience ko control kar sakte hain, aur apne browser ki settings se third-party cookies band kar sakte hain. Cookies band karne se website ka kharidne wala hissa waise hi kaam karta rahega.

10. Bachche

Yeh eBook vayaskon ko bechi jati hai. Hum jaan-boojh kar 18 saal se kam umar ke kisi vyakti se personal information collect nahi karte.

11. Policy mein badlav

Policy badalne par upar di gayi tareekh update kar di jayegi.

12. Grievance officer

Grievance Officer: Rafikul Sk
Designation: Proprietor
Address: N0145, Office No. 04, Domohana, Uttar Dinajpur, West Bengal – 733215, India
Email: contactus@shopnity.in
WhatsApp: +91 79080 17427

Consumer Protection (E-Commerce) Rules, 2020 ke anusaar hum har complaint ko 48 ghante ke andar acknowledge karte hain aur ek mahine ke andar resolve karne ki koshish karte hain. Har complaint ko reply mein ek reference number diya jata hai taaki aap use track kar sakein.